A climber’s gloved hands check two independent safety ropes attached to separate anchors on a mountain rock face.

The Last Five Percent Is Not Waste: The Leadership Case for Strategic Slack

Leave a Comment / corporate governance, leadership, management /

The article argues for the importance of strategic slack—reserves of capacity, time, options, and authority—within organizations. It emphasizes that efficiency shouldn’t compromise resilience against disruptions, illustrated through case studies of Toyota, TSB, Maersk, and Netflix. Leaders must carefully manage slack to sustain operations during crises.

The Last Five Percent Is Not Waste: The Leadership Case for Strategic Slack Read More »